Privacy Policy

Plumbtec 24 Plumbers Glasgow (‘we’, ‘us’) respect the right to privacy of every individual who visits our website.

The purpose of this privacy policy is to outline the personal data which is processed from the Plumbtec 24 Plumbers Glasgow website and to notify visitors of how that data is used and their rights under the General Data Protection Regulation (GDPR).

For the purpose of the General Data Protection Regulation 2018 (GDPR), the data controller is Plumbtec 24 Plumbers Glasgow.

What personal information we collect and why we use it?

Contact details including name and email address etc from correspondence where you use our ‘Quick Enquiry Form’ – We collect this data to provide you with information regarding products or services which you have requested from us.

Computer or device information (e.g. your IP address) helps us to create statistical data such as number of views to our website in each geographical location.

Cookies

Cookies contain information which is transferred to your computer’s hard drive. They help us to improve our website and to deliver a better and more personalised service. Some cookies are essential to the operation of our website. They enable us:

To speed up your searches
To recognise when you return to our website
To make your browsing experience more efficient

You can set your browser not to accept cookies. If you choose not to allow cookies you may be unable to access certain parts of our website.

Legal basis for processing

We will only contact you where you have given consent for us to do so, i.e. contacting us via our ‘Quick Enquiry Form’, directly emailing us, or if you have chosen to receive marketing communications from us. This information will strictly be used to respond to your enquiry / request and may be passed within Plumbtec 24 Plumbers Glasgow to provide you with the information requested.

We have a legitimate interest in using IP addresses to create statistical geographical data, this information helps us to determine how many users have visited our website from each geographic location.

Who we share your data with

We may disclose your personal data to employees of Plumbtec 24 Plumbers Glasgow.

We use Google Analytics to collect and compile statistical data, an IP address without additional data cannot identify an individual.

How long is your data stored

We do not process your personal data collected from the Plumbtec 24 Plumbers Glasgow website for longer than is necessary to provide you with information, products or services that you have requested from us.

Your rights under the General Data Protection Regulation (GDPR)

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling

For more information on your rights under the General Data Protection Regulation (GDPR) click here.

Complaints

You have the right to make a complaint to the relevant supervisory authority which is the Information Commissioners Office (ICO) if you think your personal information has been handled incorrectly.

Contact us

If you require further information or have any questions regarding this privacy policy email us at info@plumbtec24.co.uk